![]() Sent: Date and time the message was sent. To: Alias, display name, or email address for each recipient of the message. Subject: The subject line of the message appears as the heading of the report.įrom: Alias, display name, or email address of the person who sent the message. At the top of the report, you'll see the following fields: The delivery report shows delivery status and detailed delivery information for the message you have selected from the Search results pane. To view delivery information, select a message in the Search results pane and click Details. Search for these words in the subject line: Enter subject line information here, or leave it blank. If you select this option, you have to specify a sender. Again, select the user from the address book and click OK to return to the Delivery Reports page. Search for messages received from: Use this option to search for messages that were sent by specific user to the mailbox you selected in Mailbox to search. If you select this option, you can also leave the field blank to find messages sent to anyone. When you're finished selecting users, click OK to return to the Delivery Reports page. Click Select users and then pick users from the address book by selecting a user from the list and clicking Add. Search for messages sent to: Use this option to search for messages that were sent to specific users from the mailbox you selected in Mailbox to search. Selecting the mailbox to search is required. Mailbox to search: Click Browse to select the mailbox from the address book and then click OK. In the EAC, navigate to Mail Flow > Delivery Reports. ![]() Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection. Having problems? Ask for help in the Exchange forums. To see what permissions you need, see the "Message tracking" entry in the Mail flow permissions topic.įor information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center. You need to be assigned permissions before you can perform this procedure or procedures. What do you need to know before you begin?Įstimated time to complete each procedure: Time to complete will vary based on the scope of your search. It doesn't track messages sent from POP3 or IMAP4 email clients, such as Windows Live Mail or Mozilla Thunderbird. Delivery Reports tracks messages that were sent by people using Microsoft Outlook or Outlook on the web. ![]()
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